When I first heard about The Credit Pros, I was intrigued by their commitment to ensuring their clients get the best possible results.

They have been helping people like me repair their credit by updating inaccurate items for over a decade, which made me feel confident that they could help me too.

In this blog post, I will review The Credit Pros and share my experience with them so that you can decide if they are the right choice for you regarding repairing your credit score.

I will examine in-depth the services The Credit Pros offers, their credentials, customer feedback, pricing, and more, revelations that may help consumers make a well-informed decision.

You can expect an honest review of their services, including what features stood out to me and how they helped me improve my credit score quickly and effectively.

Short Summary

  • The Credit Pros, a distinguished credit repair firm, provides dependable services and robust encryption to assist clients in boosting their credit scores.

  • They offer three service levels and additional services: credit counseling, monitoring, and builder loans.

  • Reviews for The Credit Pros are generally positive, with an A+ rating from the Better Business Bureau. However, there can be difficulties in enforcing the money-back guarantee.

What is The Credit Pros?

teh credit pros homepage

The Credit Pros is a credit repair company founded in 2009 with over ten years of experience, serving over 100,000 clients. In addition, this company offers professional expertise, boasting a team of licensed attorneys and a president who is a Certified FICO Professional.

The Credit Pros promises to provide quality services, achieve desired results, and deliver a “5-star level” of customer support.

Regarding security, The Credit Pros utilizes secure sockets layer (SSL) technology to ensure the encryption of sensitive data.

With their credentials and expertise, The Credit Pros offers clients a reliable and secure way to repair their credit and improve their credit scores.

What Services Does The Credit Pros Offer?

The Credit Pros offers comprehensive credit repair services, specializing in disputing negative marks on your credit score.

The Credit Pros provides three service levels:

  1. Money Management Plan – It is tailored to individuals with no negative entries on their credit reports, monitoring and seeking to improve their credit score and financial literacy.

  2. Prosperity Plan – It provides a comprehensive suite of services, including unlimited disputes to rectify errors, creditor interventions, cease and desist letters, letters of reference, and goodwill letters.

  3. Success Plus Plan – It includes everything in the prosperity plan and full monitoring coverage for all three credit bureaus and a credit builder loan for timely payment.

The Credit Pros provide additional services, such as creditor harassment assistance and other helpful tools.

How Does The Credit Pros Work?

credit pros services overview

The Credit Pros offer a comprehensive credit repair service to remove negative items from clients’ credit reports.

This process involves sending letters to credit bureaus to address any inaccuracies on clients’ credit reports. Typically, it takes around 60 days for improvements to be observed after The Credit Pros sends letters to credit bureaus.

The Credit Pros also offers other services, such as credit counseling, credit monitoring, and credit builder loans. These services help clients better understand their credit, track their credit score, and rebuild their credit.

Clients can also sign up for a credit line to make purchases and build credit.

What Are The Credit Pros’ Credentials?

The Credit Pros is a highly-regarded firm, boasting numerous awards and glowing reviews. In addition, they have a range of affiliations and accomplishments to their name.

With a track record of success and recognition, The Credit Pros is a legitimate company that provides credit repair services to individuals and businesses alike.

The Credit Pros have earned numerous awards and affiliations from respected organizations. They have been recognized for their hard work and dedication to customer service, which is why many customers trust them.

Additionally, The Credit Pros has an A+ rating from the Better Business Bureau, demonstrating its commitment to customer satisfaction.

The Credit Pros is an established and reliable company that can provide you with the necessary credit repair services. With their extensive credentials, you can rest assured that you’re in good hands when you partner with The Credit Pros.

Is The Credit Pros Accessible?

credit pros company info

The Credit Pros team of specialists has years of experience in the credit repair industry and is based in West Palm Beach, Florida.

The company is highly accessible, offering customers support via website and phone from a dedicated team.

Customers can contact The Credit Pros by phone, live chat on their website, or email. If you wish to terminate your membership with The Credit Pros, contact them at (800) 411-3050. This service is available between 9 a.m. – 8 p.m. (EST) M-F. Alternatively, you may reach out to them via email at [email protected].

Clients can access their individual client portal through any internet browser or download The Credit Pros app, which is available for Android and iOS devices.

This ensures that customers have access to their credit reports and other services no matter where they are.

What Do Customers Say About The Credit Pros?

The Credit Pros Reviews on trustpilot

The Credit Pros generally receive favorable reviews and maintains many satisfied customers. We have collected the most meaningful reviews on Trustpilot.

Here is what customers have experienced:

Positive reviews

  • Successfully removed disputed items from credit report

  • Helped establish new credit

  • Responsive customer support team available beyond regular business hours

  • A 90-point increase in credit score

  • Improved credit scores and financial education

Negative reviews

  • Lack of progress and slow dispute process led to switching to a different company

  • Inconsistent customer support experience based on the nature of the call (sales vs. existing clients)

  • No results after nearly four months of service; tried to claim credit for an automatic inquiry removal

  • Difficulty in obtaining a refund after canceling the service

How We Evaluated The Credit Pros

The Credit Pros were evaluated using various sources, including customer reviews, industry standards, and the Consumer Financial Protection Bureau (CFPB) database.

The CFPB is a government-run database that allows consumers to file complaints against credit repair companies.

Currently, there is no information regarding registered complaints about The Credit Pros in the CFPB database. Therefore, whether The Credit Pros has been documented in the CFPB database is uncertain.

In addition to evaluating the CFPB database, we looked at customer reviews, industry standards, and the credit repair process.

We looked at customer reviews to see what other people had to say about The Credit Pros and their experience with the company. We compared The Credit Pros to industry standards to ensure their services were up to par.

Finally, we looked at the credit repair process to understand how The Credit Pros works and what services they provide. We also looked at The Credit Pros’ credentials to ensure they are a legitimate company.

How Much Does It Cost?

credit pros pricing plans

The Credit Pros offer three service tiers, each with a monthly rate. The initial fee associated with The Credit Pros is a maximum of $149.

Here are the monthly fees associated with each plan:

  • Money Management comes at $69 per month.

  • Prosperity Plan comes at $119 per month.

  • Success Plus Plan comes at $149 per month.

When selecting a credit repair company, it is essential to inquire about any additional fees associated with their services, such as charges for disputing hard credit inquiries. Knowing all related costs in advance can help you make an informed decision.

The Credit Pros offer special discounts. These discounts can be substantial and are worth considering when comparing the cost of credit repair services.

The Credit Pros Refund Policy

The Credit Pros provide a limited money-back guarantee if they cannot improve a client’s credit score within the initial 90-day period of utilizing their credit repair services.

This refund policy includes specific stipulations that must be taken into consideration. For more information regarding these conditions, it is recommended to contact the company directly.

It is important to note that The Credit Pros provides a limited money-back guarantee if a client’s credit score does not improve within the first 90 days of using their credit repair services.

The Credit Pros provides a provision within their refund policy to protect clients in case any removed items resurface on their credit report.

Credit Pros will reexamine the items at no extra cost if this occurs. However, this assurance is exclusively available to those enrolled in the Prosperity or Success Plus plan.

The Credit Pros strive to provide the best credit repair services possible and will do their best to help improve their clients’ credit scores. However, due to the nature of credit repair, they cannot guarantee the results of their services.

It is important to note that results may take up to 90 days or longer to become visible on a credit report since it may also take some time for the credit bureaus to update their records accordingly.

What To Expect After You Sign Up

After signing up with The Credit Pros, here’s a comprehensive explanation of the process:

  1. 3 to 5 business days after signing up: The company’s specialists will begin working on your case by sending letters to address the inaccurate items on your credit reports.

  2. Approximately 60 days after signing up: You should receive updated credit reports from the three major credit bureaus (Transunion, Equifax, and Experian). This time frame includes processing and mailing time from the credit bureaus. However, it’s important to note that there’s no definite answer for when you’ll receive your credit reports, as it may vary depending on individual circumstances.

  3. When you receive your updated credit reports: Mail or fax the updated copies of your reports to the company. You can fax your reports 24 hours a day. Ensure you continue sending us updated copies of your reports as you receive them. Contact information is on the home page’s “Contact Us” section.

  4. If you haven’t received your credit reports within 60 days, contact a representative or email for an update on your service.

Alternatives to The Credit Pros

The Credit Pros offer solutions to help repair or improve clients’ credit ratings, but other viable alternatives are available.

One alternative is CreditRepair.com, which offers various services to help people take control of their financial lives from across the country.

They have helped millions improve their credit scores and get back on track financially. They also provide personalized advice and support to help customers understand their credit reports and make informed decisions about managing their finances.

Another option is Lexington Law, which offers comprehensive credit repair services that include disputing inaccurate items on your credit report, helping you understand your rights under the Fair Credit Reporting Act (FCRA), and providing personalized advice and support throughout the process.

They also offer a free consultation to understand what they can do for you before committing to any service.

Finally, Sky Blue Credit is another excellent option for comprehensive credit repair services. They offer a 90-day satisfaction guarantee, so you can be sure that you’ll be happy with the results they provide.

Sky Blue also provides personalized advice and support throughout the process and access to online tools that allow customers to track their progress in real-time.

Each alternative has unique features and pricing structures, so comparing them is essential to determine which is right for you.

Ultimately, The Credit Pros may be the best choice depending on your needs and budget constraints, but it’s important to consider all your options before deciding.


  • Experienced team
  • Extensive customer support
  • Unique features
  • Proven results


  • High costs
  • Limited services
  • Slow process

A Valid Option for Credit Repair

In conclusion, my experience with The Credit Pros has been positive.

While the monthly fee and initial fees can be a bit difficult to stomach, especially considering that credit repair takes several months, the effectiveness of their service cannot be denied.

Although I found the Money Management Plan less valuable, the Prosperity Plan and above offer more comprehensive solutions worth considering.

One of the standout aspects of The Credit Pros is their excellent customer service. Their team is responsive, knowledgeable, and dedicated to helping clients improve their credit scores.

Ultimately, if you have the budget and are serious about repairing your credit, The Credit Pros is a viable option.

They deliver on their promises and provide an effective service to help you recover financially.

So, if you’re ready to invest, try The Credit Pros – you won’t be disappointed.

Frequently Asked Questions

Is the credit pros legit?

Credit Pros is a reliable and consistent credit repair provider with the most positive online reviews. They offer personalized services, strong customer service, and comprehensive debt solutions, but their prices may be high for some.

Based on these factors, the Credit Pros are generally considered legit.

Who is the CEO of the credit pros?

Damon DeCrescenzo is the Co-Founder and CEO at The Credit Pros.